- Software Support
- Sales: 1.608.807.1082 Option 1
- TPA Call Center: 1.877.585.1131
At PPi, we have built our reputation on software and service excellence. Outstanding employees have helped us build our distinctive reputation. Are you looking for a role where you can make a meaningful impact? Check out our job openings to find your opportunity to be part of something great. When you work with us, you'll enjoy our comprehensive benefits package, including health, vision, and dental insurance, disability and life insurance, paid time off, generous 401(k) matching, and a flex spending account.
Network Security Systems Administrator
The Network Security Systems Administrator is to ensure the availability, safety, confidentiality and integrity of Productive Programming, Inc.’s data assets wherever they may reside. This position will be the primary technical resource for the systems Security and controls which are a part of the IT network security infrastructure. This position will also be a member of the first level technical response for IT support, the troubleshooting of network issues; maintenance of a host phone system, installation and maintenance of PC hardware and software.
Claims Processing Team Lead
The Claims Processing Team Lead is responsible for overseeing the day-to-day operations of the claims processing team. The Team Lead will train new staff, including developing and maintaining a training plan for each employee and creating training materials as needed. The Team Lead will create and update procedures and be responsible for scheduling and conducting training sessions to educate staff on procedure changes. The Team Lead will be responsible for identifying trends, and formulating an action plan to correct any issues found, as well as report staff accuracy to the Director of Claims Operations.
Provider Relations Specialist (Call Center)
The Provider Relations Call Center Specialist is responsible for maintaining excellent relationships with health providers and facilities by responding to their phone inquiries efficiently, professionally, and accurately. The Specialist will respond to provider calls related to claim status, denials, and re-submission of claims. The specialists will instruct providers regarding how to use the provider portal on the website, and be able to successfully add and manage users for the provider portal. They must be able to work in a fast paced environment and be able to handle claims processing duties and projects while not handling telephone calls. This position requires a complete understanding of how claims are processed and established guidelines and procedures in order to accurately answer phone inquiries.
Software Engineer I
The Software Engineer maintains and enhances code for Care Compass software. This position is responsible for correcting defects, debugging software, and coding new functionality. Some customer interaction may be required to investigate an issue.
Software Engineer II
The Software Engineer maintains and enhances code for Care Compass software. This position is responsible for correcting defects, debugging software, and coding new functionality. Some customer interaction may be required to investigate an issue.
QA Manager
The Quality Assurance Manager is responsible for the planning, organizing, and execution of software testing. This includes establishing processes and methodology for the QA team; ensuring that needed test activities are planned and completed on schedule; and advising the software development team on software quality and risk reduction. The QA Manager guides the QA team members in testing and quality practices as well as writing and executing test plans and cases as needed.
Software Development Manager
The Software Development Manager is responsible for managing and coordinating resources and processes to successfully maintain and enhance the company’s software product. The manager will ensure that customer requests and feature development efforts are completed on schedule and keep clients and team members updated on priorities and release plans.
Don't see a fit at this time?
Send your resume to recruiting@ppi.com and we'll let you know when a position matching your background becomes available. Thank you for your interest!
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