- Software Support
- Sales: 1.608.807.1082 ext. 2
- TPA Call Center: 1.877.585.1131
Work at PPi
At PPi, we have built our reputation on software and service excellence. Outstanding employees have helped us build our distinctive reputation. Are you looking for a role where you can make a meaningful impact? Check out our job openings to find your opportunity to be part of something great.
When you work with us, you'll enjoy our comprehensive benefits package, including health, vision, and dental insurance, disability and life insurance, paid time off, generous 401(k) matching, and a flex spending account.
Claims Call Center / Provider Relations Specialist
The Provider Relations Specialist is responsible for maintaining excellent relationships with health providers and facilities by responding to their phone inquiries efficiently, professionally, and accurately. The Specialist will respond to provider calls related to claim status, denials, and re-submission of claims. The Specialists will instruct providers regarding how to use the provider portal on the website, and be able to successfully add and manage users for the provider portal. The position requires an understanding of how claims are processed and established guidelines and procedures in order to accurately answer phone inquiries.
Claims Processor
The Claims Processor is primarily responsible for processing medical claims accurately, and efficiently. The Claims Processor will work independently will little supervision. This position may assist with special projects and claims reprocessing.
Manager of Claims Operations
The Manager of Claims Operations plans, manages, and coordinates the operations of the claims and call center department. The Manager of Claims Operations will create and maintain systems and processes for operating efficiency. This position is responsible for the supervision of staff, ensuring performance standards are met through monitoring of productivity sheets and quality reports.
QA Engineer
The QA Engineer plays a key role in testing new features to transform our product suite. This position participates as a member of the technology team, collaborating with software engineers, and subject matter experts to test new features and to contribute to product design, as well as working with our support team to test customer-requested changes.
Don't see a fit at this time?
Send your resume to recruiting@ppi.com and we'll let you know when a position matching your background becomes available.