- Software Support
- Sales: 1.608.807.1082 Option 1
- TPA Call Center: 1.877.585.1131
At PPi, we have built our reputation on software and service excellence. Outstanding employees have helped us build our distinctive reputation. Are you looking for a role where you can make a meaningful impact? Check out our job openings to find your opportunity to be part of something great. When you work with us, you'll enjoy our comprehensive benefits package, including health, vision, and dental insurance, disability and life insurance, paid time off, generous 401(k) matching, and a flex spending account.
The Provider Call Center Representative is responsible for maintaining excellent relationships with health providers and facilities by responding to their phone inquiries efficiently, professionally, and accurately. You will respond to provider calls related to claim status, denials, and re-submission of claims. You will instruct providers regarding how to use the provider portal on the website, and be able to successfully add and manage users for the provider portal. You must be able to work in a fast paced environment and be able to handle claims processing duties and projects while not handling telephone calls. The position requires a complete understanding of how claims are processed and established guidelines and procedures in order to accurately answer phone inquiries.
Additional Position Details and How to Apply
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