- Software Support
- Sales: 1.608.807.1082 Option 1
- TPA Call Center: 1.877.585.1131
At PPi, we have built our reputation on software and service excellence. Outstanding employees have helped us build our distinctive reputation. Are you looking for a role where you can make a meaningful impact? Check out our job openings to find your opportunity to be part of something great. When you work with us, you'll enjoy our comprehensive benefits package, including health, vision, and dental insurance, disability and life insurance, paid time off, generous 401(k) matching, and a flex spending account.
The Application Support Manager’s primary responsibility is providing quality support service and process expertise to PPi’s Care Compass clients. This position provides technical assistance and support for client questions and issues related to our primary product, Care Compass and for our Provider Portal. The Software Support Manager oversees building a knowledge base for use by all teams and works with all levels of company and customer personnel to find resolutions to complex problems. This position provides leadership to the Customer Support team members.
The Software Engineer role modifies existing code for our core product. This position is primarily responsible for correcting defects, debugging software, and coding new functionality.
The Product Design Analyst's primary responsibility is to produce design specifications and ensure the system is built according to the design. You will support our client's system enhancement requests by transferring their requirements, use cases into functional design specifications, and work with the executive team to collaborate on system designs.
The Provider Relations Call Center Specialist is responsible for maintaining excellent relationships with health providers and facilities by responding to their phone inquiries efficiently, professionally, and accurately. The Specialist will respond to provider calls related to claim status, denials, and re-submission of claims. The specialists will instruct providers regarding how to use the provider portal on the website, and be able to successfully add and manage users for the provider portal. They must be able to work in a fast paced environment and be able to handle claims processing duties and projects while not handling telephone calls. This position requires a complete understanding of how claims are processed and established guidelines and procedures in order to accurately answer phone inquiries.
Send your resume to firstname.lastname@example.org and we'll let you know when a position matching your background becomes available. Thank you for your interest!
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